Person responsible for data processing
The person responsible in terms of the applicable data protection regulations is HOH Hanseatic Opus Hamburg GmbH – see our imprint.
Data protection officer
The external data protection officer, Mr. Simon Lang, is responsible for monitoring and ensuring compliance with data protection. He will be happy to provide you with further information on data protection at the following contact details:
c/o Althammer & Kill GmbH & Co. KG
Phone: +49 511 330603-0
fax: +49 511 330603-48
Legal basis of the data processing
Overview of the legal basis for data processing within our website.
Collection and use of your data
The extent and nature of the collection and use of your data differs according to whether you visit our website only to retrieve information or to take advantage of the services we offer:
For the purely informational use of our websites, it is generally not necessary for you to provide personal data.
Rather, we collect and use in this case only those of your data that your Internet browser automatically transmits to us, such as
- Date and time of the access to one of our web pages
- Your browser type
- the browser settings
- the operating system used
- the last page you visited
- the amount of data transferred and the access status (file transferred, file not found, etc.) and
- Your IP address.
We collect and use this data during an informative visit exclusively in a non-personal form. This is done in order to enable the use of the web pages you have called up, for statistical purposes and to improve our Internet service. We only store the IP address for the duration of your visit, no personal evaluation takes place.
The information collected in the contact form regarding name, address, e-mail address and telephone number as well as your message will only be used by us to answer your request. After completion of the processing, the data will be deleted. Only within the scope of the legally required archiving of e-mail traffic (e-mails are business and commercial letters) will data be stored for a maximum of 10 years.
Your data may be passed on to supporting service providers for the aforementioned purpose, which we have of course carefully selected. These may be technical service providers or service providers who support us in dispatch. Your data will otherwise only be passed on to other third parties if we are legally obliged to do so.
Overview of the rights of the persons concerned (your rights) in connection with the data processing within our websites in accordance with the applicable data protection regulations.
Right to information
You have the right to information about your stored personal data, their origin and recipients and the purpose of the data processing at any time.
Right to correction
You have the right to correct your stored data at any time. If you find discrepancies, you can also correct your data yourself in your customer account.
Right to deletion / blocking
You have the right to have your stored data deleted or blocked for further processing at any time if we are obliged to keep your data (e.g. invoices) due to legal storage obligations, see also Restriction of data processing.
Right to restriction of data processing
You have the right to limit the processing of your data,
if you dispute the accuracy of your data and cannot correct it yourself;
if the processing is unlawful but you do not wish it to be deleted;
if we, as the data controller, no longer need your data in principle, but you should need them in order to assert, exercise or defend legal claims;
or if you have lodged an objection to data processing and it is not yet clear whether justified reasons on our part for further data processing outweigh your reasons for objecting.
Right to object to the processing
If we send you (also in the future) direct advertising (e.g. newsletters), you have the right to object to this data processing at any time. You will also be informed of your right to object when you give your consent, and you will also be able to implement this right simply by technical means (e.g. opt-out link in a newsletter). This also applies to any profiling that could be directly connected with the direct advertising.
Should we ever use your data for purposes other than ordering in the web shop due to a weighing of interests (basically no), you have the right to object to this data processing at any time for reasons arising from your particular situation. Should such data processing ever occur, we will inform you immediately. This also applies to possible pseudonymised or anonymised data processing for statistical purposes. For this reason, you can also object in principle to any web analysis technology we use (e.g. Google Analytics), including with an opt-out cookie, see the corresponding chapter (web analysis, integrated services, social media plugins and usage-based online advertising).
Right to data transferability
If requested by you, we will make your data, which you have provided us with personally, available to you in a structured, common and machine-readable format and / or transfer it to another responsible party (e.g. other webshop), the latter as far as this is technically possible.
Right to complain to the supervisory authorities
You have the right to complain at any time to the supervisory authority for data protection responsible for us.
The Hamburg Commissioner for Data Protection and Freedom of Information
Right to withdraw consent
If you should give us your consent for a certain data processing, you can revoke this consent at any time. In principle, we only require consent in special cases, e.g. for sending out newsletters.
We also use technical and organizational security measures to protect personal data that is collected or collected, in particular against accidental or intentional manipulation, loss, destruction or against attack by unauthorized persons. Our security measures are continuously improved in line with technological developments.
The transmission of your personal data is encrypted using SSL technology (https) to prevent access by unauthorized third parties.
Communication by e-mail
When communicating by e-mail, we cannot guarantee complete data security, so that we recommend that you send information with a high need for confidentiality by post.
It is important to us to design our websites as optimally as possible and thus make them attractive for our visitors. To do this, it is necessary for us to know which parts of it reach our visitors in which way. For this purpose we use the following technologies.
Alternatively, you can object to the use of your data by Google using the following link. An opt-out cookie is set, which prevents the future collection of your data when you visit our websites: Deactivate Google Analytics.
Attention: If you delete your cookies, the opt-out cookie will also be deleted and may have to be reactivated by you.
The provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
social media plugins
We currently use the following social media plugins:
Plugins of the social network Facebook are integrated on our websites. You can recognize the Facebook plugins by the Facebook logo or the “Like Button” (“Like”) on our site. You can find an overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins/. When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook thereby receives the information that you have visited our websites with your IP address. If you click the Facebook “Like-Button” or “Page I like” or even the “Share-Button” while you are logged in to your Facebook account, you can link the contents of our (Facebook) websites on your Facebook profile and/or share them with other Facebook users. This allows Facebook to assign visits to our websites to your Facebook user account. In addition, Facebook can send further cookies to your browser. We would like to point out that we, as the provider of our websites, have no knowledge of the content of the transmitted data or its use by Facebook. If you do not want Facebook to be able to assign visits to our websites to your Facebook user account, please log out of Facebook first.
The provider is Facebook Inc, 1601 Willow Road, Menlo Park, California, 94025, USA.
Further information on data protection at Facebook Inc. can be found at: http://de-de.facebook.com/policy-php
On our websites we use plugins or other linking possibilities to the video platform YouTube. When you visit one of our websites equipped with a YouTube plugin or YouTube link, a connection to YouTube servers is established. This tells the operator of YouTube which of our websites you have visited.
If you are logged into YouTube at the same time, the operator of YouTube will learn more about your surfing behavior. If you do not wish to do so, please log out of YouTube first. We would like to point out that we, as the provider of our websites, have no knowledge of the content of the transmitted data or its use by YouTube.
The provider is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
Further information on data protection at YouTube Inc. can be found at: https://www.google.de/intl/de/policies/privacy
For our web pages we use the technology of cookies. Cookies are small text files that are sent to your browser by our web server when you visit our website and are stored on your computer for later retrieval.
- Transient cookies (temporary use)
- Persistent cookies (temporary use)
- Third-party cookies (from third parties)
- Flash cookies (permanent use)
Cookies can basically be divided into two categories:
Transient cookies are automatically deleted when you close the browser. These include in particular session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the shared session. This enables your computer to be recognised when you return to the website. The session cookies are deleted when you log out or close the browser.
Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.
You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. Please note, however, that you may not be able to use all functions of this website if you do so.
The Flash cookies used are not registered by your browser, but by your Flash plugin. These save the necessary data regardless of the browser you use and do not have an automatic expiration date. If you do not want Flash cookies to be processed, you must install a corresponding add-on, e.g. “Better Privacy” for Mozilla Firefox (https://addons.mozilla.org/de/firefox/addon/betterprivacy/) or Adobe Flash Killer cookie for Google Chrome.
We do not collect or store personal data in cookies in this context. We also do not use any techniques that link information generated by cookies with user data.
You can find more information on the subject of “cookies” in the portal of the Technische Universität Berlin – Consumer Safe Online: